brick and mortar retail is obsolete… it’s time for them to adapt
Instead of brick and mortar stores where you buy things, why don’t we just have places where you go to TRY things (and then order elsewhere). They can charge you an entry fee or make money from additional services (such as unboxing and installation for large items like TVs) or handling returns (drop it off and they box it up and send it wherever.) I’m sure someone enterprising enough could even work out a deal with Amazon and/or other online-only retailers to help cover costs in return for driving business to their sites.
Sucks for you but if people are using your business as a showroom for online purchases, you may as well learn to deal with it, adapt, and figure out how to make money as a showroom.
Amazon’s recent Price Check promotion has hit a nerve with retailers and unleashed a massive whinefest about how Amazon is destroying brick and mortar businesses. Whatever. You know what? The world changes. Deal with it. If you can’t figure out how to adapt to a changing world, your business deserves to perish.
